How do I get in touch with Le Marais Deux?
For questions about an order placed online, you can contact us at +31 (0) 43 3030006 from Tuesday to Sunday. You can also email us at firstname.lastname@example.org. This is easy to reach via the chatbot at the bottom right of the screen. You can also leave a message with your question via our socials such as Instagram. We will then contact you as soon as possible.
To which countries can we ship orders?
We ship orders to all countries within the European Union: Belgium, Bulgaria, Cyprus, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal , Romania, Slovenia, Slovakia, Spain, Czech Republic and Sweden.
What is your return policy?
At Le Marais Deux the legal return period of 14 days is used. Always ensure that the items still have all original tags and labels and that they are unworn, unwashed and undamaged. Returns are not free at Le Marais Deux, because Le Marais Deux stands for a sustainable sound. Furthermore, our professional staff is always ready to give advice. If you have any questions about your purchase or return, or if you would like to exchange an item, please contact us by email at email@example.com
How do I return an item?
Please ensure that all items still have their original tags and labels and that they are unworn, unwashed and undamaged. Do not forget to fill in the return form. Put the item back in the original packaging (shoe box, plastic bag, etc.) and then pack it in a sturdy box. Take your return package to one of the parcel shops of bpost, UPS, GLS, PostNL or Colissimo. Good to know: you can return multiple orders in one box. Stick one return label on the outside of the package and put the other return label in the box.